Shipping, Exchange and Returns Policy

Shipping and Returns Policy

 

SHIPPING POLICY 

Shipping will be initiated within 24 hours of order receiving. Normal delivery time will be 5-6 days, for local it will be 2-3 days.

Delivery time for 1-2 two books is 3-4 days. For more then 2 books its 5-6 days. 

 

CANCELLATIONS 

You can cancel your order anytime before dispatch, during transit we can not cancel your order. On receiving a cancellation request, the admin will allow it and process your refund within 24 hour.

RETURNS

You have 5 calendar days to return an item from the date you received it. To be eligible for a return, your reason should be genuine (defected product, wrong product, and missing parts ), your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

 

SHIPPING REFUNDS

You will get a full refund on shipping costs if the return reason is genuine as mentioned in the return clause. If the reason is not genuine then you will bear shipping as well as return shipping cost. 

Exchange 

Product will be exchange if customer get damaged or defective product.

CONTACT US

If you have any questions on how to return your item to us, Email us at: support@bookheave.com